Shipping Questions
When Will My Order Arrive?
Orders arrive between 4 to 6 business days. We typically ship via USPS. If you live in Spokane, shipments can take 1-2 business days.
Do You Ship Internationally?
We can ship internationally! Additional fees will apply so fee free to email us if you need an estimate on shipping costs before making a purchase.
Where Can I See My Order Status?
Easily track your order after purchase regardless of the shipping location. Download the Shop app to track all of your orders placed through Shopify.
Payment & Orders
Do you Offer Refunds?
We do not offer refunds, but should you have an issue with your order, please email us at hello@findyourglow.co and let us know.
Do You Offer Gift Wrapping?
We do not offer gift wrapping at this time.
Is Your Packaging Sustainable?
Yes, we ship all of our packages using recycled boxes and/or padded envelopes.
Do you offer Gift Cards?
Yes, we do! You can purchase gift cards through this link: https://shoptheglowco.com/products/the-glow-co-gift-card
Skincare Questions
I Need Help with Selecting Skincare Products, Do You Offer Consultations?
We would be happy to help with any skincare product recommendations. To book a 30 minute zoom consultation for $100, head to the following link:
https://booking.mangomint.com/theglowco
How Can I Book a Facial?
Below is the link to our Service menu, where you can also book an appointment.
https://booking.mangomint.com/theglowco
How Clean are Your Beauty Products and Are They Cruelty Free?
We work with a combination of clinical and plant-based, vegan and cruelty-free products, suitable for all skin types.
Primarily, we use Laurel Whole Plant Organics. All of the products we work with are acne-safe.
You can find most of these products in the shop skincare section on our website.